All the information you need regarding your Zumio and our Return Policy can be found here. Please contact us at customers@dreampress.myzumio.com if you need any assistance.
Once Zumio has been purchased and delivered, it is considered used and non-returnable and non-refundable. This is a policy standard within the personal products industry and is in place to protect all our customers. We do not accept returns due to the intimate nature of the product.
Products that do not operate as specified in user manual will be replaced according to our Warranty policy. Products that need to be disposed of in waste we recommend you follow your local community Disposal instructions for products with batteries and electronics.
This product contains a nickel-metal hydride battery that may contain substances that could impact health and the environment if not properly disposed of. The crossed-out wheeled bin symbol on the product packaging informs you that the product should not be placed in your household municipal waste and invites you to use the appropriate take-back systems in your community for product disposal. If you need more information on the collection, reuse, and recycling systems available to you in your location, please contact your local or regional waste administration.