A claim under your warranty can be made if you have registered your product AND if it is within the warranty period.

Please follow these steps:

  1. Place of purchase – Follow the warranty replacement policy from the original purchase location. Return the product to the place of purchase, preferably in the original packaging.  You will be provided a replacement Zumio.
  2. Manufacturer – If there is an issue with the original place of purchase please contact us by email at customers@dreampress.myzumio.com or at our toll free number 1.800.646.1233. We will need:
    • The name of the place of purchase
    • The address of the place of purchase
    • The name of the person at the place of purchase you dealt with.

We will investigate and provide a solution for you.